Rango answers your calls, texts, WhatsApps, and social DMs — follows your rules, asks your questions, and hands your team qualified, structured leads. Even at 2 AM. Even in Spanish.
Hi, this is the assistant for Reyes Plumbing — sorry we missed your call! How can we help?
Water heater is leaking, need someone ASAP.
That sounds urgent. Is water actively pooling? And what's the property address? I'll flag this for our on-call tech right now.
Yes, pooling. 118 Oak Ave.
✓ Marked urgent. Our on-call tech has your details and will call within 15 minutes.
The problem
Local and service businesses lose revenue every day because communication is scattered across phone, SMS, WhatsApp, and social media. Replies come late, intake is incomplete, follow-ups slip, and nobody can see the whole thread. Rango combines communication management, conversational automation, structured intake, lead tracking, and follow-up coordination in one system.
How it works
Every interaction follows the same disciplined sequence — no improvising, no dropped details.
Rango verifies which business the interaction belongs to and that the channel is active and authorized.
Returning customers are recognized; new ones get a fresh customer and conversation record.
Estimate request, booking, emergency, availability question, or follow-up — Rango works out what the person needs.
It asks your qualification questions, collects required details, and never promises services or outcomes you haven't authorized.
Name, contact info, requested service, location, timing, urgency, qualification status — captured as fields, not free text.
Notify an employee, request approval, schedule a follow-up, route an urgent matter, or queue the lead for review.
Conversations, messages, leads, status changes, and automation activity all stay visible in your client panel — across every channel and every employee.
The playbook model
Rango runs on playbooks, not prompts. An industry blueprint captures proven operating patterns for your trade — HVAC, family law, veterinary, childcare, landscaping, cleaning, and more. Your account playbook is generated from that blueprint with your services, service area, hours, qualification questions, and escalation rules.
Reusable knowledge and conversation patterns for your industry — tested and published centrally.
Your business-specific version: services, hours, service area, required fields, scenarios, escalation rules.
Every conversation runs against your playbook — intents, safety conditions, and business rules included.
Controlled automation
Rango is not an unrestricted generative chatbot. AI interprets requests and holds natural conversations, but behavior is constrained by your playbook, channel permissions, business rules, and validation controls.
Client panel
Business value
Customers get an answer in seconds — on the channel they chose.
Opportunities no longer end at closing time.
Consistent, structured information — every single time.
Serve more of your market, naturally. More languages on request.
Across employees and channels — nothing slips.
One record of every customer interaction.
Your operating rules, applied in every conversation.
See how conversations become leads and revenue.
Tell us your industry and we'll show you a playbook built for it.
Book a demo